"We hold these truths ... "
White Papers and Presentations
Performance Metrics, A Key to Driving High Performance
Lumen Performance Management Maturity Model
Sample Performance Management Maturity Report (Short)
Managing IT as a Business within the Business
e-texbooks: What Job Are We Doing for the Customer?
Student Attitudes and Behaviors Towards Digital Textbook - Publsihing Research Quarterly, Volume 27 Number 2 June 2011 Springer
A Global Perspective on Alignment: Looking Over the Horizon
Bart Perkins monthly columns on IT Management for Computerworld