Applying Science and Engineering Principles to bring you higher performance.

 

Process Improvement and Optimization


Process Improvement and Optimization


Lumen’s Process Optimization service focuses on the high organizational effectiveness and efficiency. This service area assesses, designs, and improves an organization's end-to-end processes to align them with business strategy and needs, and to enable transparency and accountability.


We perform analyses against business strategic priorities to produce a gap analysis and recommendations, a roadmap, and provide execution support to move you to a state of high performance. We employ current process improvement methodologies, including Lean and Six Sigma techniques to help reduce waste and address defects; process modeling to produce improved business processes; and business process management to identify, design, execute, and monitor automated and non-automated processes.

Methodologies:   Process Improvement, Lean, Six Sigma, Process Re-engineering, Gap Analysis, Process Modeling, Automation, Transparency, Accountability, Analytics